Trade Up To Toshiba

Trade Up To Toshiba

trade up to toshiba

Trade Up To Toshiba Cloud and SAVE!

Toshiba Phone System Quote

Trade Up To VIPedge Cloud-Based Telephone Solution!*
And Get FREE IP telephones for each Toshiba EKT, DKT or IPT1000/2000 series phone traded in.**

Trade Up To Toshiba

Software Update & Support at a Huge Discount!
Connect with your Authorized Toshiba Dealer for more details.

*The Trade Up to VIPedge promotion runs through March 29, 2017. Review terms and conditions for full details in the Trade Up to Toshiba Promotion Certificate

**Eligible for free phones at time of original purchase.

authorized toshiba phone dealer

Have questions about Toshiba Phone Systems and Telecommunications Services? Connect with General Communications – New England’s leading Authorized Toshiba Dealer!

800-4-GENERAL or click here!

Trade Up To Toshiba Promotion Certificate
Click to download and complete this PDF form and email or fax it to it out and email or fax it to (781) 932-0540 General Communications is an authorized Toshiba dealer serving over 2000 businesses the greater Boston area and around the world.

toshiba phone systems boston

Posted in Cloud Based Phone Systems, Toshiba Phone Dealer, toshiba phone system, Toshiba Telephone System Upgrade, Toshiba Upgrades, Trade Up To Toshiba, VIPedge, voip service provider, voip small business Boston, voip small business MA | Tagged , , , , , , , , , | Leave a comment

Video Conferencing Equipment – Boston, MA

Video Conferencing Equipment For Boston Businesses

We don’t constrain you with all the steps it usually takes to schedule a meeting. Simply call who you want, when you want, how you want—and connect instantly. It works just like that with no surprises or hassles. All of our features come standard in Lifesize Cloud, too—there are no add-ons to buy. By connecting Lifesize Icon to our remarkably intuitive cloud video conferencing service, we are giving everyone a seamless experience while eliminating the hassles and expense associated with managing your own video conferencing system. Quite simply, we’re reinventing how easy it is for people to have a video conference.

video conferencing quote

Turn Any Meeting Space Into A Video Conferencing Space

We have more than a decade of experience building and perfecting meeting room cameras and phone systems. Setting up a conference room with Lifesize doesn’t require a technology degree—just connect the camera to a TV and the internet, give it power and pair it to your account to start making calls—there simply isn’t a more powerful or easier-to-use video conferencing solution available. The conference room is the anchor of the meeting experience and we specialize in simplifying that experience for all of the different meeting spaces around your office. Learn more about Video Conferencing and Telepresence solutions here.

video conferencing boston

Video Conferencing – Cloud-Based

Take your video conferencing to the cloud in an instant and watch your teams benefit from the connected experience. Only Lifesize Cloud delivers the connected experience to anyone, on any device. Unlike web conferencing, we let you connect in all the ways that you need on your terms. Say you reach out to someone just to ask a simple question. Then you decide to escalate that to a video call so you can go deeper. Then you decide you need to pull in other people so that a decision can be made right then and there. Well, with Lifesize, you can do it all, and you can do it in an instant.

video conferencing boston cloud service

Video Conferencing – Onsite

Maintain total control over your video conferencing equipment and system on your own network with a completely customizable system you manage. Lifesize gives you the foundation to integrate hardware and software into your existing infrastructure—with a fully unified administration dashboard to control everything.

video conferencing boston

General Communications offers a large range of enterprise video conferencing solutions. We use LifeSize state-of-the art technology to provide the highest quality video over IP address for a range of different business situational needs. Click or call the number below to request a FREE quote or to schedule a video conferencing product demonstration.

boston video conferencing

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Cloud Features For Onsite Phone Systems

Cloud Phone System Quote

Flexible Cloud

General Communications “Flexible Cloud” Maximizes Your Investment In Your Onsite Phone System

With “Flexible Cloud” you can maximize your investment in your onsite phone system while beginning a migration path to the cloud. Add productivity-enhancing applications quickly and easily-without adding to IT’s workload or making a capital expense.

Businesses who are unable to move totally to the cloud today, can continue to utilize their investment in critical architecture while moving ahead to and replace the equipment and systems which will bring the greatest improvement to the operations and savings for the company.

Flexible Cloud telephone solutions are currently deployed around the globe in every US state, the UK , the UE, Australia, and Asia Pacific countries. Ready to learn how Cloud or Hybrid telephone service can help your company save money and become more flexible? Learn more here….

Flexible Cloud Phone Services is a fully managed solution

• Easy to administer and use
• Low operating costs and maintenance
• Perfect for connecting multiple offices and large locations
• Powerful collaboration applications
• No Capital expense
• Rich business app integration
• Full BYOD mobility support
• Incredible, reliable service
• Fantastic call quality & reliability
• Local & nationwide long distance included
• Anytime, anywhere access
• Predictable monthly operating expense
• Rich business app integration

Flexible Scribe gives your customers a mix of features and the ability to adapt to changing business demands as they arise.

ShoreTel Flexible Scribe

Flexible Scribe

Flexible Scribe is an integrated voicemail transcription service that converts voice messages into text files and emails them automatically. The convenience of being able to check voice messages silently and quickly is indispensable to multi-taskers and those who value efficiency. Not only does it reduce message retrieval time, it creates highly useful caller records as well.
• Receive & read voicemail on mobile phones, portable devices, and email
• Convert voice messages to .wav files
• Search for voice messages
• Find important names, numbers, and addresses quickly

ShoreTel Flexible Fax

Flexible Fax

Flexible Fax accommodates and enhances traditional faxing by incorporating the feature into our hosted phone system functionality. Users can send and receive faxes from their desktop or mobile devices, streamlining the process and removing the dependence on standalone fax machines.
• Empowers employees with flexible communications tools, regardless of location, to get more done, faster
• Eliminate paper and send/receive faxes anywhere e-mail can be accessed.
• Faxes can be saved, forwarded and searched like emails.

Receive 60 days of free trial with unlimited users. This promotion is available for 14.2 or Connect ONSITE customers who don’t already have fax and scribe. Call General Communications at 781-756-5100 to take advantage of this offer today!

flexible cloud solutions


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ShoreTel IP Phone System

General Communications Cloud Phone System Replaces Legacy PBX

shoretel ip phone system howie carr show

Howie Carr is a Boston radio legend, having held the mic at WRKO for more than 20 years. Today, he’s a member of the National Radio Hall of Fame, and consistently ranked by Talkers Magazine, as one of America’s top radio talk show hosts. He is also an award winning front-page columnist for the Boston Herald. Listen to the clarity of GCC’s Pure IP Communications technology on The Howie Carr Show Mon-Fri 3pm -7pm WRKO 680 the Voice of Boston.

Call 800-4-GENERAL to qualify for a FREE ShoreTel IP480 Headset with your system order. ShoreTel Headset

General Communications provide the winning combination of technical hands on experience and 21st Century VOIP & Traditional telephone system solutions. Whether premise-based, hosted or Cloud-based, all of our IP telephone systems solutions are backed by a true phone company right here in Greater Boston.

The Right Solution for Your Business and the Support You Need

• System Design & Planning

• Voice/Data Cabling

• Telephone System & Data Network Installation

• User & Administrative Training

• Data Backup & Recovery

One Call Does It All! (781)756-5100

ShoreTel Boston

Learn more about how General Communications provides over thirty seven years of experience supporting businesses in the Greater Boston area, New England and Nationwide for all of their telecommunications needs.

Learn More About ShoreTel Business IP Telephone Systems

Discover how General Communications Corporation can make a difference as a telecommunications partner in your organization. Call (781) 756-5100 or click here to schedule a consultation and product demonstration.

Posted in ip office phone, ip phones, ip telephone system, ip telephones, IP420g, ShoreTel Boston, ShoreTel Dealer MA, ShoreTel Phone Systems, ShoreTel Telephone Systems | Tagged , , , , , , , , | Leave a comment

ShoreTel IP420g Office Phone

ShoreTel IP420g IP Office Phone Introduction

The IP420g IP Office Phone is the newest member of the 400 Series phone family.
The IP420g IP Phone addresses the need for a basic phone that works with Gigabit Ethernet networks. Like the current IP420 IP Phone, the new device is a two-line SIP phone that is fully integrated into the ShoreTel system. The IP420g has the same features and functionality as the IP420. In addition, the IP420g supports connection to Gigabit Ethernet networks and supports pass-through of the Gigabit data stream to downstream PCs, switches and other devices that may be connected to the phone.

The ShoreTel IP420g Office phone supports 8 lines, while the IP420 supports 2. Both have speakerphone, but the IP420g has Full-duplex Speakerphone and Visual VM.

IP420g / IP480gip420_shoretel_IP420

Click here for a complete list of ShoreTel IP Office Telephones

The IP420g is intended for deployments in which Gigabit Ethernet compatibility is required, and the more basic capabilities of a simple 2-line phone are sufficient for the customer’s needs. Where a phone with richer functionality is required, the IP480g and IP485g phones are recommended. The introduction of the IP420g extends the availability of Gigabit phones through the whole range of the 400 Series phone family.

IP420g Compatibility

The IP420g requires ShoreTel Connect, and is available for ONSITE and CLOUD customers. The IP420g is not supported for use with ShoreTel 14.2 or ShoreTel Sky. The IP420g shares its physical design with the IP420; thus, all accessories designed for the IP420 can be used with the IP420g.

IP420g Availability

The new IP420g phone will be available for ordering and shipment beginning September 26, 2016. For Connect CLOUD deployments, the IP420g will be available initially the United States and Canada.

shortel cloud connect
Please call (781) 756-5100 or email
Our sales representatives will be glad to assist you with the information you need.
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VoIP Telephone System Installations

VoIP Business Telephone System Installations

Many are quick to categorize business phone services as an expense item. But perhaps it’s time to reframe that thinking. When deployed for maximum potential, your unified communications solution can not only lower costs, but increase revenues as well.

This concept isn’t as far-fetched as you might think. By integrating traditional phone features with business productivity and collaboration tools, your phone service can be turned into a source of revenue. What’s more, replacing your aging traditional service with a VoIP phone system can save your business money. Below are just some of the ways your phone solution can help you save and grow.

VoIP Phone Systems Boston

Grow Your Boston Business By Switching To VoIP

Sources of Savings

  • Switch to VoIP: Traditional PBX phone systems have been seen as cost centers because they require a significant investment in equipment including phones, switches, wiring and other infrastructure. In addition, the expense for maintenance and support can be high if it’s managed by your IT team. Switching to a VoIP service lowers the total cost of operations over time. In fact, Nemertes Research recently evaluated IP phone systems based on a combination of capital outlays, implementation and operating costs and found replacing an aging telephone system proved to be an exceptionally cost-effective move in the long run.
  • Outsource to a Phone Service Provider: With VoIP, you have the choice of keeping support in-house or handing all support and maintenance to the vendor. This allows you to control costs in the way that works best for your organization, either as an operating expense through a monthly subscription or as a capital expenditure.
  • Ensure Your Business is Always Available: If you don’t answer your phones, your customers will lose faith – and you’ll lose them to competitors. This is a critical advantage of a VoIP business phone system. If bad weather causes one of your locations to go down, calls can be easily switched to another site. The customer will never know anything is amiss as calls will continue to go through without service interruptions.

Business Phone System Update

Grow Your Boston Business with VoIP Technology

  • Flexibility Allows You to Take Chances: Change is constant in business, so the ability to adjust quickly in order to compete is vital. In a good year, you may experience a sudden spike in sales or have the chance to buy a competitor. The technology you have in place should be flexible enough to support any new opportunity that comes your way. An IP phone service makes adding new employees or new offices as simple as flipping a switch.
  • Contact Centers as Profit Centers: Your contact center agents hold the key to developing more profitable relationships with existing customers. The better the customer experience, the more likely they are to become a repeat customer. But agents can only upsell or cross-sell if they have the right tools to work with. A VoIP phone service integrated with your CRM provides agents with customer intelligence that can increase your revenue. When a customer calls, an agent can review their account information before picking up the phone, making it easier to share information about new products and services specific to the needs of the caller.
  • Real-Time Reporting Improves Decision-Making: Integrating contact centers and your business phone system also provides access to detailed reports. For example, with real-time reporting, managers can make quick decisions to allocate resources efficiently based on current call volume. In addition, they can measure performance against business goals, enabling them to increase staff or run new campaigns to meet or exceed targets.

Making the move to a new phone system might seem like a daunting and expensive proposition. But a VoIP business phone service offers features and functionality that can help your business save and grow. Be sure to evaluate and compare vendors based on total cost of operations. The savings – and revenue growth – might surprise you.

Click here to download a simple five-step guide to help you determine if your current phone system is out of date

Want to learn more about evaluating communications costs and benefits? Download the white paper, “How to Keep UCC Costs Down as Complexity Grows”.

Original article written by Pam Bednarczyk, Content Marketing Manager

We invite you to discover how General Communications Corporation can make a difference as a telecommunications partner in your organization.

Please call (781) 756-5100 or click here today to speak with a member of our team.

Got VoIP?

Posted in Boston business phone systems, Boston business telephone system, Boston business voip, Boston business voip system, MA installation voip digital phones, MA ip telephone system, MA office phone system, MA phone cabling, MA phone system service, MA telephone system, MA Voip, MA voip service provider, Voip Boston, voip business, voip calls over cell, voip service provider, voip small business Boston, voip small business MA | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Hybrid Cloud Business Phone Systems

Hybrid Cloud Business Phone Systems

See the advantage of having a locally managed onsite phone system, but want the convenience of the cloud? Consider deploying both. General Communications gives you the power to unify your business and cloud-based business telephone systems into one integrated, company wide network.

The ability to be everywhere at once is no longer a dream, but a necessity, and your phone system should entirely support you in this. If you can’t use a desk phone, computer or mobile phone to transfer a call to a co-worker, even if you aren’t in the office, then you definitely need to upgrade your phone system.

Download our ebook “5 Signs You Need to Upgrade Your Phone System” to identify what you should look for in a modern phone system.

  • What makes a modern phone system
  • How to get out of the business of running a phone system
  • If your phone is tied to revenue
  • How people are working today
  • How to make sure you always have the latest and greatest

Hybrid Cloud Business Phone Systems

ShoreTel Hybrid Solutions Provide Ultimate Flexibility: Combining the best of onsite and hosted cloud business phone solutions. As an authorized dealer, GCC provides complete installation, programming and training to ensure a smooth transition for all users and your business. GCC will also perform semiannual database backups, regular maintenance, warranty contracts and all other services to protect your investment and guarantee your telephone system meets your expectations.

Happy with your ShoreTel Premises system, but curious about the benefits of hosted delivery? Heard about software-as-a-service and ready to give it a try? ShoreTel Hybrid combines the best of onsite and hosted cloud business phone solutions

With ShoreTel Hybrid, you can maximize your investment in your onsite phone system while beginning a migration path to the cloud. Add productivity-enhancing applications quickly and easily—without adding to IT’s workload or making a capital expense.


ShoreTel Connect, a remarkable innovation in IP telephony and unified communications. The first of its kind, ShoreTel Connect is a platform built on a single software code base that means you can design your communications system any way you choose: as a managed service from the cloud, as a hardware system you manage yourself, or as a hybrid deployment where some locations and applications are managed in the cloud and others are managed onsite. You choose.

Click here to learn more about ShoreTel Connect.

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What To Consider Before Purchasing A Phone System

Original Article Written by Pam Bednarczyk, ShoreTel Content Marketing Manager

Choosing a new phone system is a big decision and you want to get it right. The stakes are high as the wrong choice can stifle your company’s productivity, impede customer service and make a major dent in your bottom line. To make sure you have a thorough understanding of your communications needs, answer the following questions before you buy.

Questions to Ask Before Buying a New Phone System

What vendors and solutions do we currently have in place? Review current contracts and solutions. If you have onsite equipment, when are contracts set to expire? Where is your equipment in the depreciation cycle? Do any of your current systems have integration capabilities you’ll need to maintain or update?

What are our current costs and what is our budget? Don’t forget to factor in ongoing costs such as upgrades and maintenance.

How much are we expecting our business to change and/or grow? Do you need to plan for remote offices and/or a mobile workforce?

Are we looking to change from a CapEx model to a monthly subscription OpEx model for any of our communications? For example, if you are planning remote offices and don’t have the IT staff to support them you might have the service managed from the cloud, or you may want to consider delivering communications applications from the cloud.

What frustrations do we have with our current system? What aspects of it do we like? What features do we wish we had?

How much fluctuation is there in our communications needs? Do you experience seasonality or spikes in your business that would be better handled in the cloud?

Do we have specific compliance measures we must meet (e.g., PCI, HIPAA)? If so, what are they?

What features are essentials for our business to have and why? Consider what makes sense for your business. Don’t get pressured into purchasing features you don’t need and/or that go beyond your budget.

Choosing the Right Vendor Before Buying a Phone System

Communications are the lifeblood of any business, which is why choosing the right vendor and system are critical. As you move through the buying process, look for providers who can give you the flexibility and functionality you need today, along with a system that will grow with your business in the future.

We invite you to discover how General Communications Corporation can make a difference as a telecommunications partner in your organization. Please call (781) 756-5100 today to speak with a member of our team or click here to schedule a consultation and product demonstration.

ShoreTel is the innovation leader in enterprise IP telephony. ShoreTel has shipped its groundbreaking intelligent phone systems since 1998 and continues to outpace the rapidly expanding Voice over Internet Protocol (VoIP) market with technology advances. With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.
Click Here For ShoreTel Solutions

If you’re planning to update your business communications in the near future, download our free, interactive planning guide, “Countdown to Contract Expiration”. It can help you identify items on your to-do list and gain additional insights via resource links.

Here are three more helpful links with information you’ll need to get started.

Is Your Current Phone System Out Of Date?

How to Choose the Best Telephone System for Your Business

10 Steps to a Successful VoIP Implementation

Posted in phone system, Phone System Upgrades, phone systems, phone systems boston area, phones new hampshire, ShoreTel Boston, ShoreTel Cloud, ShoreTel Connect, ShoreTel Connect Cloud, ShoreTel Dealer MA, ShoreTel Dealer NH, ShoreTel Dealer RI, ShoreTel Telephone Systems, ShoreTel Upgrades, telephone systems massachusetts, telephone systems rhode island | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Surveillance Systems & Security Cameras

Surveillance Systems & Security Cameras

Secure your business with a Free Surveillance System Evaluation and Quote from General Communications. Call 781-756-5100 today!

Secure Your Business with a Custom Surveillance System

There are many types of security cameras and many reasons to have them. Call us today so we can help you to determine what best fits your organization’s needs. Click here to learn more about Security / Surveillance Systems

Intelligent Security / Surveillance Solutions For The Modern Business

GCC offers a full line of video surveillance products ranging from IP network cameras and Analog CCTV cameras to LCD monitors and the Surveillex line of high-definition DVRs and NVRs. Toshiba IP cameras are lauded for their performance in low-light conditions and for their detailed image quality. They come in a range of styles that includes fixed network cameras, network PTZ domes, vandal-resistance domes, day/night PoE IP cameras and more.

Stay Informed – Motion automatically triggers video recording. Check-in on a cameras “Live” view from your internal network, and internet-connected computer, or via our smart phone apps.

No Monthly Monitoring Fees – Watch live, review recordings, set motion zones and receive alerts – Withno additional monthly monitoring or video storage fees. With General Communications – Surveillance is everything you need to keep an eye on your business.

Invest in Your Security – General Communications Surveillance Systems are a safeguard, a deterrent, and a way to collect invaluable evidence. They have been keeping businesses, government buildings, public space and schools safe for decades. If you need an advanced, cost-effective, multi-function security system, General Communications has the right surveillance system for you. Invest in your security.

Security/Surveillance Systems

There are few things more important than ensuring the security of your business. Common uses of surveillance systems include:

* Retail

* Warehouse: Shipping – Receiving – Loading Docks

* Parking Lots

* Trash Disposal Areas

* Lobbies

* Industrial/Commercial: Liability Concerns

* Residential

* General Business: Entry/Exits – Common areas

* Transportation Hubs

* Public Areas

Take advantage of GCC’s free survey and quote for a Custom Surveillance System

surveillance systems boston

Call General Communications at 781-756-5100 or click Free Evaluation & Quote to set up a time to review your needs. General Communications handles all aspects of your project, from surveillance system design, surveillance system installation, surveillance system training, and surveillance system maintenance. One Call Does It All!


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Trade Up To Toshiba

Trade Up To Toshiba at General Communications Corp. – 781.756.5100

Trade Up to VIPedge before March 28th!

It’s never been a better time to update your existing Toshiba telephone system!

As a leader in telecommunications technology, Toshiba is committed to designing and manufacturing America’s highest quality business communication systems. Toshiba telecommunication systems are renowned for superior quality, reliability and a migration strategy that allows you to keep much of your original equipment even as your business grows. Toshiba’s VIPedge provides a cloud service alternative to buying a telephone system!

Trade Up To VIPedge Cloud-Based Telephone Solution!*
And Get FREE IP telephones for each Toshiba EKT, DKT or IPT1000/2000 series phone traded in.**

Software Update & Support at a Huge Discount!
Connect with General Communications for more details.

*Trade Up to VIPedge promotion runs through March 28, 2016. Review terms and conditions for full details in the Trade Up to Toshiba Promotion Certificate

**Eligible for free phones at time of original purchase.

Download the Trade Up to Toshiba Promotion Certificate and connect with your Authorized Toshiba Dealer to #TradeUpToToshiba!

Call (781) 756-5100 or email
Our sales representatives will be glad to assist you with the information you need regarding Older Toshiba Telephone System Models and the Trade Up To Toshiba Promotion Terms and Conditions


What Are The Benefits Of Opting For A Cloud-Based System?

Posted in Toshiba Phone Dealer, Toshiba Telephone System Upgrade, Toshiba Upgrades, toshiba vip edge, Trade Up To Toshiba | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment