Category Archives: Boston MA phone cabling

Toshiba Product of the Year Award!

VIPedge Call Manager Mobile and IPedge App Server win Product of the Year awards in the Jan/Feb issue of Internet Telephony Magazine and Customer Magazine. These innovative products have been recognized for improving customer experience and best communications technology! Read … Continue reading

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dvsAnalytics’ Call Recording and Quality Management Solution Releases the Latest Version of Desktop Analytics

dvsAnalytics, a leading provider of call recording and contact center analytics, today announced the latest release of its EncoreT Desktop Analytics module, eCapture. Now available, its unique capabilities automate the integration between dvsAnalytics’ workforce optimization suite and third-party applications, enabling … Continue reading

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ShoreTel Partner Program Awarded CRN 2011 Five-StarDesignation

For the second year in a row, ShoreTel is recognized as an elite IT channel partner SUNNYVALE, Calif., March 28, 2011 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications, has been awarded the … Continue reading

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ITEXPO West Speaker: The Exponential Growth of SIP Trunking

By Susan J. Campbell, TMCnet Contributing Editor As communication trends ebb and flow, it can be hard to pick just one that would be the most significant. For Brian Metherell, vice president and general manager of Toshiba America Information Systems, Telecommunication … Continue reading

Posted in Boston business phone systems, Boston business voip, Boston ip office phone, Boston MA phone cabling, Boston office phone system, Boston unified messaging, Boston Voip, business voicemail system, call center system, ip office phone, News | Leave a comment

Nemertes Research Awards ShoreTel Best IP Telephony Provider for Seventh Year in a Row

ShoreTel customers rate its technology, customer service, and value highest in the industry SUNNYVALE, Calif., Sept. 15, 2010 –ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced that for … Continue reading

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