Category Archives: Boston office phone system

Successful Business Communications

A Simple Business Approach To A Successful Telecommunications Company 35 years ago today, General Communications President Paul Denaro had a vision for a company that would promise to deliver telecommunications services valuing customer satisfaction as a highest priority. Thanks to … Continue reading

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Enterprise Mobility – Apps, Platforms and Devices

–Article and Image By [x]cube LABS Enterprises are witnessing a transformation led by smartphones and tablet devices. Mobility is slowly becoming a critical part of IT strategy. As employees and business processes go mobile, the folks at [x]cube LABS tried … Continue reading

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General Communications Corp. celebrating 32 years in business and wishes to recognize three of it’s valued, long-term employees

This year General Communications Corp. is celebrating 32 years in business and wishes to recognize three of it’s valued, long-term employees for their terrific service to our customers- Michaela Sterling (VP Administration, 30 yrs), Bruce Kamin (Senior Account Executive, 30 … Continue reading

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VoIP Networking

by Bruce Kamin “With circuit switching you own the circuit for the duration of the phone call” Networking requires some form of inter-office conduit. Traditionally, this was either a point-to-point T1 pipe, TIE-LINE or Frame Relay, all retaining a substantial … Continue reading

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dvsAnalytics’ Call Recording and Quality Management Solution Releases the Latest Version of Desktop Analytics

dvsAnalytics, a leading provider of call recording and contact center analytics, today announced the latest release of its EncoreT Desktop Analytics module, eCapture. Now available, its unique capabilities automate the integration between dvsAnalytics’ workforce optimization suite and third-party applications, enabling … Continue reading

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ITEXPO West Speaker: The Exponential Growth of SIP Trunking

By Susan J. Campbell, TMCnet Contributing Editor As communication trends ebb and flow, it can be hard to pick just one that would be the most significant. For Brian Metherell, vice president and general manager of Toshiba America Information Systems, Telecommunication … Continue reading

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ShoreTel Customer Satisfaction Award 2008

Click Here for Details

Posted in Boston business phone systems, Boston data cabling, Boston office phone system, Boston Voip, business phone system in massachusetts ma, business voicemail system, call center system, News | Leave a comment

Customer Referral Rewards Program

General Communications Corporation rolls out its customer referral rewards program- click for details.

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