Category Archives: Boston Voip

T1s, PRIs and SIP Trunking

Both PRIs and SIP Trunks are methods of connection for making voice calls. Both of these options connect your office PBX (Private Branch Exchange) to the outsideTelco Network, allowing phone calls to be possible. Most PBX’s can support both PRIs … Continue reading

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Hosted VoIP Phone Systems for Businesses

Enterprise-quality IP communications for your business without the need to buy, install or maintain PBX equipment Is your organization planning to upgrade an analog or digital business telephone system to gain the capabilities and advantages only IP communications can offer? … Continue reading

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Smart Phones for Business

Recent studies have shown that 90 percent of adults in the U.S. have a cell phone, and 58 percent of us have smartphones.  Our relationships with these phones are close and constant.  The Pew Research Center[1] confirmed what we already knew — … Continue reading

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Successful Business Communications

A Simple Business Approach To A Successful Telecommunications Company 35 years ago today, General Communications President Paul Denaro had a vision for a company that would promise to deliver telecommunications services valuing customer satisfaction as a highest priority. Thanks to … Continue reading

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Disaster Recovery How Long Would it Take Your Business to Recover From a Complete Failure of Your Telephone and Data Systems?

Don’t wonder- be prepared. GCC performs Disaster Recovery Services, Assessments, Consultations and System Backups. Some of these services include: Installing UPS (Uninterruptible Power Supply) Lightning Surge Protection (On CO lines, Verizon, T1’s, aerial cables, etc.) Power Replacement Backup of databases … Continue reading

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General Communications Corp. celebrating 32 years in business and wishes to recognize three of it’s valued, long-term employees

This year General Communications Corp. is celebrating 32 years in business and wishes to recognize three of it’s valued, long-term employees for their terrific service to our customers- Michaela Sterling (VP Administration, 30 yrs), Bruce Kamin (Senior Account Executive, 30 … Continue reading

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VoIP Networking

by Bruce Kamin “With circuit switching you own the circuit for the duration of the phone call” Networking requires some form of inter-office conduit. Traditionally, this was either a point-to-point T1 pipe, TIE-LINE or Frame Relay, all retaining a substantial … Continue reading

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ShoreTel Partner Program Awarded CRN 2011 Five-StarDesignation

For the second year in a row, ShoreTel is recognized as an elite IT channel partner SUNNYVALE, Calif., March 28, 2011 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications, has been awarded the … Continue reading

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Toshiba Strata Call Manager ReceivesCustomer Interaction Solutions® Magazine’s 2010 Product of the Year Award

IRVINE, Calif., —Toshiba America Information Systems Inc., Telecommunication Systems Division, today announced that its Toshiba Strata® Call Manager has won a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, a leading publication covering … Continue reading

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ITEXPO West Speaker: The Exponential Growth of SIP Trunking

By Susan J. Campbell, TMCnet Contributing Editor As communication trends ebb and flow, it can be hard to pick just one that would be the most significant. For Brian Metherell, vice president and general manager of Toshiba America Information Systems, Telecommunication … Continue reading

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