Category Archives: business phone system in massachusetts ma

Telecommunications Experts At Your Service

General Communications Corporation has a simple approach to business – Relationships matter. We value our relationship with each of our employees and in turn each of our employees values the relationships we build with our customers. Our valued customers’ confidence … Continue reading

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T1s, PRIs and SIP Trunking

Both PRIs and SIP Trunks are methods of connection for making voice calls. Both of these options connect your office PBX (Private Branch Exchange) to the outsideTelco Network, allowing phone calls to be possible. Most PBX’s can support both PRIs … Continue reading

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Hosted VoIP Phone Systems for Businesses

Enterprise-quality IP communications for your business without the need to buy, install or maintain PBX equipment Is your organization planning to upgrade an analog or digital business telephone system to gain the capabilities and advantages only IP communications can offer? … Continue reading

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Mobility for Business Phone Systems

Mobility– Call it what you will, but it refuses to be defined. Make your location invisible and irrelevant to the people who need to do business with you. Get your work done conveniently and efficiently, wherever you may be. Mobility … Continue reading

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Successful Business Communications

A Simple Business Approach To A Successful Telecommunications Company 35 years ago today, General Communications President Paul Denaro had a vision for a company that would promise to deliver telecommunications services valuing customer satisfaction as a highest priority. Thanks to … Continue reading

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Enterprise Mobility – Apps, Platforms and Devices

–Article and Image By [x]cube LABS Enterprises are witnessing a transformation led by smartphones and tablet devices. Mobility is slowly becoming a critical part of IT strategy. As employees and business processes go mobile, the folks at [x]cube LABS tried … Continue reading

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Turbocharge Your Business with UC-Enabled Applications

Could your business be more efficient if communications were integrated into your core business processes, such as sales and customer service? Integrating unified communications (UC) features into business applications can increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction. The … Continue reading

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The Benefits of Video Conferencing

By Ron Weinberg, Director of Marketing, General Communications Corporation For business communications to be truly productive a face-to-face experience is often necessary. Traditionally, this has meant physically being in the same room as other people. Yet, with time becoming a … Continue reading

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dvsAnalytics’ Call Recording and Quality Management Solution Releases the Latest Version of Desktop Analytics

dvsAnalytics, a leading provider of call recording and contact center analytics, today announced the latest release of its EncoreT Desktop Analytics module, eCapture. Now available, its unique capabilities automate the integration between dvsAnalytics’ workforce optimization suite and third-party applications, enabling … Continue reading

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ShoreTel Partner Program Awarded CRN 2011 Five-StarDesignation

For the second year in a row, ShoreTel is recognized as an elite IT channel partner SUNNYVALE, Calif., March 28, 2011 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications, has been awarded the … Continue reading

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