Category Archives: data cabling

Successful Business Communications

A Simple Business Approach To A Successful Telecommunications Company 35 years ago today, General Communications President Paul Denaro had a vision for a company that would promise to deliver telecommunications services valuing customer satisfaction as a highest priority. Thanks to … Continue reading

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Disaster Recovery How Long Would it Take Your Business to Recover From a Complete Failure of Your Telephone and Data Systems?

Don’t wonder- be prepared. GCC performs Disaster Recovery Services, Assessments, Consultations and System Backups. Some of these services include: Installing UPS (Uninterruptible Power Supply) Lightning Surge Protection (On CO lines, Verizon, T1’s, aerial cables, etc.) Power Replacement Backup of databases … Continue reading

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VoIP Networking

by Bruce Kamin “With circuit switching you own the circuit for the duration of the phone call” Networking requires some form of inter-office conduit. Traditionally, this was either a point-to-point T1 pipe, TIE-LINE or Frame Relay, all retaining a substantial … Continue reading

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dvsAnalytics’ Call Recording and Quality Management Solution Releases the Latest Version of Desktop Analytics

dvsAnalytics, a leading provider of call recording and contact center analytics, today announced the latest release of its EncoreT Desktop Analytics module, eCapture. Now available, its unique capabilities automate the integration between dvsAnalytics’ workforce optimization suite and third-party applications, enabling … Continue reading

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