Category Archives: Boston business phone systems

VoIP Telephone System Installations

VoIP Business Telephone System Installations Many are quick to categorize business phone services as an expense item. But perhaps it’s time to reframe that thinking. When deployed for maximum potential, your unified communications solution can not only lower costs, but increase … Continue reading

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Telecommunications Experts At Your Service

General Communications Corporation has a simple approach to business – Relationships matter. We value our relationship with each of our employees and in turn each of our employees values the relationships we build with our customers. Our valued customers’ confidence … Continue reading

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T1s, PRIs and SIP Trunking

Both PRIs and SIP Trunks are methods of connection for making voice calls. Both of these options connect your office PBX (Private Branch Exchange) to the outsideTelco Network, allowing phone calls to be possible. Most PBX’s can support both PRIs … Continue reading

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Smart Phones for Business

Recent studies have shown that 90 percent of adults in the U.S. have a cell phone, and 58 percent of us have smartphones.  Our relationships with these phones are close and constant.  The Pew Research Center[1] confirmed what we already knew — … Continue reading

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Disaster Recovery How Long Would it Take Your Business to Recover From a Complete Failure of Your Telephone and Data Systems?

Don’t wonder- be prepared. GCC performs Disaster Recovery Services, Assessments, Consultations and System Backups. Some of these services include: Installing UPS (Uninterruptible Power Supply) Lightning Surge Protection (On CO lines, Verizon, T1’s, aerial cables, etc.) Power Replacement Backup of databases … Continue reading

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General Communications Corp. celebrating 32 years in business and wishes to recognize three of it’s valued, long-term employees

This year General Communications Corp. is celebrating 32 years in business and wishes to recognize three of it’s valued, long-term employees for their terrific service to our customers- Michaela Sterling (VP Administration, 30 yrs), Bruce Kamin (Senior Account Executive, 30 … Continue reading

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The Benefits of Video Conferencing

By Ron Weinberg, Director of Marketing, General Communications Corporation For business communications to be truly productive a face-to-face experience is often necessary. Traditionally, this has meant physically being in the same room as other people. Yet, with time becoming a … Continue reading

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VoIP Networking

by Bruce Kamin “With circuit switching you own the circuit for the duration of the phone call” Networking requires some form of inter-office conduit. Traditionally, this was either a point-to-point T1 pipe, TIE-LINE or Frame Relay, all retaining a substantial … Continue reading

Posted in Boston business phone systems, Boston business voip system, Boston ip office phone, Boston office phone system, Boston Voip, business voip, data cabling, general communications, ip telephone system, ma business voip, MA office phone system, MA telephone system, new england business phones, News | Leave a comment

dvsAnalytics’ Call Recording and Quality Management Solution Releases the Latest Version of Desktop Analytics

dvsAnalytics, a leading provider of call recording and contact center analytics, today announced the latest release of its EncoreT Desktop Analytics module, eCapture. Now available, its unique capabilities automate the integration between dvsAnalytics’ workforce optimization suite and third-party applications, enabling … Continue reading

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ShoreTel Partner Program Awarded CRN 2011 Five-StarDesignation

For the second year in a row, ShoreTel is recognized as an elite IT channel partner SUNNYVALE, Calif., March 28, 2011 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications, has been awarded the … Continue reading

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