Category Archives: MA business telephone system

Enterprise Mobility – Apps, Platforms and Devices

–Article and Image By [x]cube LABS Enterprises are witnessing a transformation led by smartphones and tablet devices. Mobility is slowly becoming a critical part of IT strategy. As employees and business processes go mobile, the folks at [x]cube LABS tried … Continue reading

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Disaster Recovery How Long Would it Take Your Business to Recover From a Complete Failure of Your Telephone and Data Systems?

Don’t wonder- be prepared. GCC performs Disaster Recovery Services, Assessments, Consultations and System Backups. Some of these services include: Installing UPS (Uninterruptible Power Supply) Lightning Surge Protection (On CO lines, Verizon, T1’s, aerial cables, etc.) Power Replacement Backup of databases … Continue reading

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Turbocharge Your Business with UC-Enabled Applications

Could your business be more efficient if communications were integrated into your core business processes, such as sales and customer service? Integrating unified communications (UC) features into business applications can increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction. The … Continue reading

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dvsAnalytics’ Call Recording and Quality Management Solution Releases the Latest Version of Desktop Analytics

dvsAnalytics, a leading provider of call recording and contact center analytics, today announced the latest release of its EncoreT Desktop Analytics module, eCapture. Now available, its unique capabilities automate the integration between dvsAnalytics’ workforce optimization suite and third-party applications, enabling … Continue reading

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ShoreTel Partner Program Awarded CRN 2011 Five-StarDesignation

For the second year in a row, ShoreTel is recognized as an elite IT channel partner SUNNYVALE, Calif., March 28, 2011 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications, has been awarded the … Continue reading

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