Category Archives: MA installation voip digital phones

VoIP Telephone System Installations

VoIP Business Telephone System Installations Many are quick to categorize business phone services as an expense item. But perhaps it’s time to reframe that thinking. When deployed for maximum potential, your unified communications solution can not only lower costs, but increase … Continue reading

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Successful Business Communications

A Simple Business Approach To A Successful Telecommunications Company 35 years ago today, General Communications President Paul Denaro had a vision for a company that would promise to deliver telecommunications services valuing customer satisfaction as a highest priority. Thanks to … Continue reading

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Toshiba Product of the Year Award!

VIPedge Call Manager Mobile and IPedge App Server win Product of the Year awards in the Jan/Feb issue of Internet Telephony Magazine and Customer Magazine. These innovative products have been recognized for improving customer experience and best communications technology! Read … Continue reading

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The Benefits of Video Conferencing

By Ron Weinberg, Director of Marketing, General Communications Corporation For business communications to be truly productive a face-to-face experience is often necessary. Traditionally, this has meant physically being in the same room as other people. Yet, with time becoming a … Continue reading

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dvsAnalytics’ Call Recording and Quality Management Solution Releases the Latest Version of Desktop Analytics

dvsAnalytics, a leading provider of call recording and contact center analytics, today announced the latest release of its EncoreT Desktop Analytics module, eCapture. Now available, its unique capabilities automate the integration between dvsAnalytics’ workforce optimization suite and third-party applications, enabling … Continue reading

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ShoreTel Partner Program Awarded CRN 2011 Five-StarDesignation

For the second year in a row, ShoreTel is recognized as an elite IT channel partner SUNNYVALE, Calif., March 28, 2011 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications, has been awarded the … Continue reading

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Customer Referral Rewards Program

General Communications Corporation rolls out its customer referral rewards program- click for details.

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