Category Archives: MA telephone system

VoIP Telephone System Installations

VoIP Business Telephone System Installations Many are quick to categorize business phone services as an expense item. But perhaps it’s time to reframe that thinking. When deployed for maximum potential, your unified communications solution can not only lower costs, but increase … Continue reading

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Smart Phones for Business

Recent studies have shown that 90 percent of adults in the U.S. have a cell phone, and 58 percent of us have smartphones.  Our relationships with these phones are close and constant.  The Pew Research Center[1] confirmed what we already knew — … Continue reading

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Toshiba Product of the Year Award!

VIPedge Call Manager Mobile and IPedge App Server win Product of the Year awards in the Jan/Feb issue of Internet Telephony Magazine and Customer Magazine. These innovative products have been recognized for improving customer experience and best communications technology! Read … Continue reading

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Enterprise Mobility – Apps, Platforms and Devices

–Article and Image By [x]cube LABS Enterprises are witnessing a transformation led by smartphones and tablet devices. Mobility is slowly becoming a critical part of IT strategy. As employees and business processes go mobile, the folks at [x]cube LABS tried … Continue reading

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The Benefits of Video Conferencing

By Ron Weinberg, Director of Marketing, General Communications Corporation For business communications to be truly productive a face-to-face experience is often necessary. Traditionally, this has meant physically being in the same room as other people. Yet, with time becoming a … Continue reading

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VoIP Networking

by Bruce Kamin “With circuit switching you own the circuit for the duration of the phone call” Networking requires some form of inter-office conduit. Traditionally, this was either a point-to-point T1 pipe, TIE-LINE or Frame Relay, all retaining a substantial … Continue reading

Posted in Boston business phone systems, Boston business voip system, Boston ip office phone, Boston office phone system, Boston Voip, business voip, data cabling, general communications, ip telephone system, ma business voip, MA office phone system, MA telephone system, new england business phones, News | Leave a comment

dvsAnalytics’ Call Recording and Quality Management Solution Releases the Latest Version of Desktop Analytics

dvsAnalytics, a leading provider of call recording and contact center analytics, today announced the latest release of its EncoreT Desktop Analytics module, eCapture. Now available, its unique capabilities automate the integration between dvsAnalytics’ workforce optimization suite and third-party applications, enabling … Continue reading

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Nemertes Research Awards ShoreTel Best IP Telephony Provider for Seventh Year in a Row

ShoreTel customers rate its technology, customer service, and value highest in the industry SUNNYVALE, Calif., Sept. 15, 2010 –ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), today announced that for … Continue reading

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